At Legendary Homer Services we make it our business to understand and use the latest technology in resolving any type of plumbing issue. All our Service Professionals are in-house trained to ensure that they become professionals in every day plumbing issues as well as any unique situation that we might face.
Kimberley was one of the customers that had a unique situation and was extremely happy that she found us to help her with her plumbing problem.
Kimberley had a local plumber out at her property who told her that her mainline is about to break. She knew she had to get an expert out there to evaluate her situation as she admitted that she was extremely distressed about replacing her sewer line. Once she saw online that Legendary Home Services was the leader in sewer technology and especially in replacing sewer lines she knew she had to call us right away.
After researching for different methods to replace sewer lines, she saw our videos on YouTube to replace sewer lines by using trenchless technology. Kimberley was very interested in using these methods because she knew her yard doesn’t have to be excavated. She called us right away to schedule an appointment and to get more information on using these methods. We scheduled an appointment with her and she was very happy that we could get out to her property on the same day.
The Service Professional did a camera inspection of her line by using high definition camera equipment and could show Kimberley on a recording of the line that her line is busy collapsing and needs to be replaced as soon as possible. The Service Professional explained that the best method to use would be pipe bursting which would be to use a hydraulic-driven bursting head which would burst open the old line and at the same time pull through a brand new sewer line.
Kimberley was offered 3 different options for the repair by our Service Professional and was given the time to think about it in order for her to make an informed decision.
After thinking about it, Kimberley called back and scheduled an appointment for us to do the sewer replacement for her. She expressed her gratitude that we could not only offer her a solution to her unique situation, but could educate her in what the best method for her is.
After all utility services were called and all lines were marked, two holes were dug to pull through the new line. The new line was fused together by using high density polyethylene sewer lines and attached to the bursting head. The line was tested by filling it with water to ensure that there is no leaks before the line is pulled through to ensure that no future problems will occur. The new line was pulled through and connected properly to the house and the city sewer line.
New clean-outs were installed for the Kimberley to ensure that the line can be accessed easier in the future and would be much more convenient for her. All holes were backfilled and compressed to ensure that the Kimberley would not have any sink holes in the future. She could not express her gratitude enough that we could resolve her problem timeously and effectively with minimal excavation done and absolutely no damage to her yard and property.
When it comes to unique plumbing problems, we always make sure that we are skilled enough and have the latest technology to be the smartest man in the room and solve your problem to your best convenience. We make sure that we can take care of you, save you money and solve your problem and the quickest time possible. If you have any type of plumbing issue, no matter how big or small, we want to help you.